The Welsh Housing Quality Standard

Guidance for Local Authorities on the Assessment Process and Achievement of the Standard   The Welsh Assembly Government’s Objectives In July 2001 the National Assembly approved the National Housing Strategy for Wales “Better Homes for People in Wales”. “Better Homes for People in Wales” set out the Welsh Assembly Government’s long term vision for housing in Wales. Central to...
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Renovation Grants

The discretionary Renovation Grant is only available in exceptional circumstances. Exceptional circumstances are deemed to exist where there is an imminent and significant risk to the occupier. Renovation Grant is intended for improving a home which has been deemed unfit to live in or which needs repair work carried out to prevent it becoming unfit. We are not currently accepting new preliminary...
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Extreme weather

There are certain steps which you can take to protect your home from bad weather. In a private rented property, you may need to contact your landlord to ask if these steps have been or can be taken. Remember, in the event of flood damage because of bad weather, your belongings will only be protected if you have your own contents insurance. You cannot make a claim on your landlord’s insurance...
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Who is responsible for repairs?

Your tenancy agreement or tenancy statement should outline who must carry out repairs when renting privately. If the state of the accommodation is damaging your health, or if it is unfit or in disrepair you may be able to get help to force your landlord to carry out repairs. You may be able to get help from your local council if the condition of the property is damaging your health , is unfit or...
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Repair Grants

This grant is available when the Environmental Health Officer from the local district council has served a Statutory Notice on a house.   What is a Statutory Notice? There are two types of notice:   Public Health Notice This notice can be served on the landlord, agent and certain tenants. Usually the council will only allow a short time to have the repair work carried out. Because of...
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Rental Properties – Repairs and safety

You should report any damage or disrepair to your landlord immediately. It’s always a good idea to follow up any reports you make over the phone or in person with a letter so both you and your landlord have a record of any work that needs to be done. If you don’t report problems to your landlord, you may end up causing damage in the property through neglect and being held liable...
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